REPORTS AND OVERVIEWS

REPORTS AND OVERVIEWS

 

From the dashboard, you have access to a wide range of reports and information.

 

Overview

Your company dashboard within our loyalty marketing platform has multiple overview pages to give you instant insights.

Campaigns

Your active and planned marketing campaigns are always on the front page, sorted by channel. A complete view of any current or previous campaigns is searchable by name and time period. View live statistics for all campaigns on one page to present to your team.

Stores

With instant online access, you can monitor campaign performances across stores, over time and compared to each other. Key statistics include local members per store and offer redemptions by campaign type (local or central). The top 10 best performing stores are always shown. You can also see the rating performance per store.

Members

This includes important information about your customer base and recruiting patterns.

Reports

Raw data reports can be downloaded from your dashboard manually or via API. All reports are de-personalised to comply with GDPR. The following reports are available:

Issues and validations

The dashboard allows you to view all issued coupons and specific coupon redemptions in store, per time period or per campaign.

Surveys

This ensures you have instant access to all survey answers per respondent.

Games

View the games played and rewards won.

Members

The secure data warehouse of all your member’s information. Direct identifiers are available for users who’ve allowed extended permissions.

Settlement

Designed to simplify your accounting reconciliation. Our platform reports are generated daily and can be retrieved via API or downloaded from dashboard to import into your accounting system.

Misuse

Employees can be the greatest source for fraudulent behaviour in store. Our dedicated algorithms keep track of suspicious validation patterns that are only possible with access to the POS.